Privacy Policy

1. Information We Collect

We collect information to provide better services and improve your experience.

a) Personal Information:

• Name, email address, phone number, company name, job title, and other contact details.
• Information provided when filling out forms, subscribing to newsletters, requesting quotes, or contacting us.

b) Non-Personal Information:

• Browser type, operating system, IP address, device information, website usage data, pages visited, time spent on pages, and navigation patterns.

c) Cookies and Tracking Technologies:

• Cookies, web beacons, pixels, and similar technologies to enhance website functionality, analyze traffic, and personalize content.
• You may manage or disable cookies via your browser settings; however, some website features may not function properly.

d) Information from Third Parties:

• We may receive information about you from publicly available sources or business partners to improve our services.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services and website.
• Respond to inquiries, requests, complaints, and feedback.
• Send newsletters, promotional emails, updates, or offers (only if you have opted in).
• Conduct internal research, analytics, and marketing.
• Protect against fraud, unauthorized access, or illegal activities.
• Comply with legal obligations and enforce our Terms of Service.

3. Legal Basis for Processing

If applicable under local laws, we process personal data based on:

• Consent given by the user.
• Performance of a contract or pre-contractual obligations.
• Compliance with legal obligations.
• Legitimate interests, such as improving our services and ensuring website security.

4. Sharing Your Information

We do not sell your personal information. We may share it under limited circumstances:

a) Service Providers:

• Third-party vendors that help us operate our website, provide services, or perform business functions (e.g., hosting, analytics, marketing).

b) Legal Requirements:

• If required by law, court order, or government authority.

c) Business Transfers:

• In case of mergers, acquisitions, or sale of assets, personal information may be transferred as part of the business assets.

d) Professional Advisors:

• Accountants, auditors, or lawyers who require data for legitimate business purposes.

5. Data Retention

• We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
• Non-personal data may be retained for analytical and statistical purposes.

6. Data Security

• We implement reasonable technical, administrative, and physical measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
• Examples include encryption, secure servers, firewalls, access controls, and regular monitoring.
• While we strive to protect your data, no system is completely secure.

7. Your Rights

Depending on applicable laws, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to update or correct inaccurate or incomplete data.
• Deletion: Request deletion of personal information, subject to legal or contractual obligations.
• Opt-Out: Withdraw consent to receive marketing emails.
• Data Portability: Request a copy of your data in a machine-readable format.
• Objection: Object to certain types of processing based on legitimate interests or marketing purposes.

To exercise these rights, contact us at support@rajsolutions.co.in.

8. Third-Party Links and Services

• Our website may contain links to third-party websites, services, or social media platforms.
• We are not responsible for their privacy practices or content. Please review the privacy policies of any third-party sites you visit.

9. Analytics and Tracking

• We use tools such as Google Analytics and other analytics platforms to understand how visitors use our website.
• These tools collect anonymized data about your visit, such as pages visited, time spent, and location.

10. Marketing Communications

• If you subscribe to newsletters or promotional emails, we may send you relevant offers and updates.
• You may unsubscribe at any time using the link in our emails or by contacting us directly.

11. Children's Privacy

• Our services are not intended for children under 18.
• We do not knowingly collect personal information from minors.

12. International Users

• If you access our website from outside India, your information may be transferred, stored, and processed in India or other countries where our servers or service providers operate.
• By using our services, you consent to such transfers.

13. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time.
• Any changes will be posted on this page with an updated "Effective Date."
• We encourage you to review this policy periodically to stay informed.